Job description
The representative will manage both incoming and outgoing calls to support patients in resolving account issues and providing payment options. Responsibilities include meticulously documenting conversations and achieving performance targets, all while upholding a high standard of professionalism. Candidates should have a minimum of one year’s experience in customer service, billing, or collections. Additionally, applicants must live in designated states and have access to a quiet home office with high-speed internet connectivity.
BCA Financial Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
