Job Summary
The role of Sales Engineer 2 (Customer Success) at Datadog is centered around assisting in the qualification and completion of customer opportunities. This position plays a crucial role in collaborating with Customer Success Managers to ensure alignment with the business goals of customers, fostering a long-lasting partnership with accounts while leveraging technical expertise in networking and/or operating systems to provide tailored solutions.
Responsibilities
- Work closely with Customer Success Managers to understand customer objectives and drive alignment.
- Help in qualifying and closing customer opportunities to meet their needs effectively.
- Utilize technical knowledge of networking and operating systems to support customer interactions.
- Maintain a focus on developing successful, long-term partnerships with assigned accounts.
Qualifications
- Proven experience in a sales engineering, technical support, or similar role.
- Strong understanding of networking technologies and operating systems.
- Excellent verbal and written communication skills to engage effectively with customers.
- Ability to work collaboratively within a team to achieve common goals.
Datadog provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
