Job Summary
The Solutions Architect is responsible for managing the technical sales process by leading discovery sessions and defining integration solutions tailored for potential clients. This role necessitates close collaboration with Sales, Product Management, and Professional Services teams, ensuring seamless technical transitions and enhancing the organization’s knowledge repository.
Responsibilities
- Lead discovery sessions to understand client needs and requirements.
- Scope integration solutions for prospective customers.
- Work closely with Sales, Product Management, and Professional Services to facilitate smooth technical handoffs.
- Contribute to the organization’s knowledge base for future reference and training.
Qualifications
- Bachelor’s degree in a relevant technical discipline.
- A minimum of 2 years of experience in a customer-facing technical position, ideally within a B2B SaaS or supply chain context.
- Strong understanding of EDI, B2B protocols, and API structures.
- Ability to effectively utilize AI tools in everyday workflows.
Cleo (US) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
