Supply Chain Coordinator

Job description

Supply Chain Coordinator
Charlotte, NC
$28/HR The Supply Chain Coordinator will be responsible for communicating shipment status and shipment accessorial changes between the Logistics Team, Plant Shipping Leads, and Carrier Partners. This individual will also support other Logistics Team functions including, but not limited to, requesting and organizing spot quotes, updating TMS database, working with critical customers, training new carrier representatives on the freight audit process, and auditing carrier invoices within the TMS system. Supply Chain Coordinator Responsibilities:

• Review suspended carrier invoices and provide resolution and approval to carrier partners.
• Review detention and other accessorial charge requests and get authorization key company stakeholders.
• Provide payment status to carriers and give feedback on aging invoices.
• Review planned shipments for company plants from pickup to point of delivery and resolve any problems for plants and carriers’ partners around appointment setting, contact information, rating, missed pickups, and missed deliveries.
• Communicate with the Logistics Team and direct Managers daily to escalate issues; loads requiring recovery, spot quote shipments, critical or urgent issues on shipments or site needs, etc.
• Track & trace shipments, manage and report various measurables in the TMS including, but not limited to carrier tender rejections, late delivery and pick-up, late delivery reason codes, load updates from carriers, critical customer lists, and others as needed.
• Maintain TMS data integrity, error corrections, template updates, rate and carrier management within the TMS and other administrative functions within the TMS.
• Assist in executing and communicating carrier scorecard data results for the carriers.
• Maintain company location database (plants, Customers, Carriers, Suppliers).
• Communicate weekly Fuel Surcharge updates.
• Monitor freight invoices for fuel cost discrepancies and research as needed.
• Provide training to new Masonite carriers and sire users; develop and maintain SOP;s that pertain to TMS training; assist in TMS implementation.

Supply Chain Coordinator Requirements:

• Associates degree with 1-2 years of relevant experience or High School Diploma/GED with 3-4 years of relevant experience.
• Intermediate analytical skills.
• Experience in Business Analytics, Freight Auditing, Customer Service, and Transportation/Load Planning.
• Intermediate skill level within Microsoft Office applications, specifically Microsoft Word and Microsoft Excel.
• Strong teamwork, communication, and interpersonal skills.
• Intermediate PC skills, including spreadsheets, word-processing, and database management.
• Must be results oriented, have a sense or urgency, driven to succeed, have excellent communication skills, and be self-motivated.
• Excellent verbal, written, negotiation, and organizational skills.