Cleveland, Ohio, 44114
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Job description
Job Summary
The Systems Support Specialist is responsible for providing technical assistance and support for computer systems, software applications, and networks. This role involves troubleshooting issues, maintaining system integrity, and ensuring users have the necessary resources for optimal performance.
Responsibilities
- Diagnose and resolve hardware and software issues.
- Provide support for operating systems and applications.
- Assist users in understanding and utilizing systems effectively.
- Monitor system performance and implement improvements.
- Document support activities and solutions for future reference.
Qualifications
- Proven experience in a technical support role or similar position.
- Strong knowledge of computer systems, networks, and software applications.
- Excellent problem-solving skills and attention to detail.
- Ability to communicate technical information to non-technical users.
- Relevant certifications are a plus.
Location
City, State Zip
Work Arrangement
Remote
Hunter International Recruiting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
