Job Summary
The Telephonic Care Manager is responsible for performing thorough assessments of patients and crafting personalized care plans to promote smooth transitions throughout the healthcare system. This role entails collaboration with interdisciplinary teams, physicians, and community resources aimed at ensuring safe discharge processes and enhancing overall patient health results.
Responsibilities
- Conduct comprehensive assessments of patient needs.
- Develop tailored care plans for individual patients.
- Coordinate with interdisciplinary teams and healthcare providers.
- Engage with community resources to support patient care.
- Facilitate safe discharge planning and contribute to improved health outcomes.
Qualifications
- Must possess an active Registered Nurse license or a Master’s Degree in Social Work with LSW/LCSW licensure.
- A minimum of five years of experience in care management, discharge planning, or similar clinical environments is required.
UPMC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
