Job Summary
The CX Business Intelligence Analyst position in Chicago is integral to promoting the growth of the small business sector. This role is focused on managing the data infrastructure and ensuring effective data governance to support strategic initiatives across the organization.
Responsibilities
- Oversee the data layer to ensure accurate and reliable data management.
- Collaborate with teams to integrate and utilize tools like Salesforce effectively.
- Implement data governance frameworks to enhance data integrity and compliance.
- Work closely with data engineering teams to develop strategies that align with business objectives.
- Contribute to the enhancement of the company’s data infrastructure to support analytics and reporting needs.
Qualifications
- Proven experience in business intelligence or data analytics.
- Strong understanding of data governance principles and practices.
- Familiarity with Salesforce and other data management tools.
- Excellent analytical and problem-solving skills.
- Ability to work collaboratively in a team-oriented environment.
