Job Summary
The Patient Access Representative plays a critical role in facilitating the patient admission process by verifying insurance coverage and ensuring smooth patient registration. This position also involves managing prior authorizations and maintaining compliance with relevant hospital and regulatory policies.
Responsibilities
- Pre-verify insurance coverage for patients.
- Manage the patient admission and registration processes effectively.
- Obtain necessary prior authorizations before patient procedures.
- Ensure all documentation adheres to hospital standards and regulatory requirements.
Qualifications
- A minimum of two years of customer service experience in a face-to-face capacity, preferably in a healthcare or emergency room environment.
- High school diploma or equivalent is required.
- Some college education is preferred.
