Job Summary
The role involves the examination of personal injury claims through the identification of all parties involved, thorough research of relevant background data and social media, as well as analyzing findings for potential evidence of negligence. The position requires the preparation of comprehensive reports, notifying applicable insurance carriers, sending necessary communications, and presenting findings to attorneys and management while ensuring confidentiality is upheld.
Responsibilities
- Conduct investigations into personal injury claims.
- Identify involved parties and gather background information.
- Research social media for relevant evidence.
- Analyze findings to assess evidence of negligence.
- Prepare detailed investigative reports.
- Notify appropriate insurance carriers of claims.
- Facilitate necessary correspondence regarding findings.
- Communicate results to attorneys and management while respecting confidentiality requirements.
Qualifications
- A high school diploma or GED is mandatory.
- A bachelor’s degree in criminal justice or a related field is advantageous.
- At least two years of relevant experience is preferred.
- Strong research skills and organizational abilities.
- Excellent critical-thinking and communication skills.
- Attention to detail and discretion with confidential information.
- Proficiency in Microsoft Office is essential; experience with FileVine is preferred.

