Job Summary
The role of the Patient Services Representative involves greeting patients, overseeing the processes of check-in and check-out, and ensuring the collection of payments. This position also encompasses the scheduling of appointments, verifying insurance details, and offering administrative support to facilitate an efficient patient experience.
Responsibilities
- Welcome patients into the facility and assist them during check-in and check-out.
- Oversee the collection of payments and manage financial transactions.
- Coordinate the scheduling of patient appointments and manage calendar activities.
- Verify patients’ insurance information to ensure coverage and eligibility.
- Provide administrative support to enhance the overall patient experience.
Qualifications
- A high school diploma or equivalent education is required.
- Preferred candidates should have two years of experience in a medical, billing, or customer service role.
- Proficiency in office software applications is necessary.
- Knowledge of medical terminology is advantageous.
