Job Summary
The Patient Care Coordinator oversees patient movement within the healthcare facility, ensuring a smooth and efficient experience for patients from arrival through appointment scheduling and follow-up. This role is vital for maintaining an organized patient care environment and communicates effectively with both patients and staff.
Responsibilities
- Welcome patients upon their arrival and manage the intake process.
- Collect co-payments and ensure accurate billing procedures are followed.
- Schedule patient appointments and manage the calendar efficiently.
- Maintain and update medical records in compliance with regulations.
- Process referral authorizations and liaise with other medical offices as needed.
Qualifications
- High School Diploma or GED is required.
- Minimum of one year of experience in a medical office setting.
- Proficient in Microsoft Office applications.
- Bilingual fluency in Korean and English; Spanish fluency is a plus.
