Job Summary
The Medical Receptionist serves as a crucial link within the practice, addressing patient inquiries, managing complaints, and overseeing appointment scheduling. This position is essential for ensuring the smooth operation of front desk activities and maintaining high-quality patient interactions.
Responsibilities
- Facilitate communication between patients and the practice.
- Manage patient inquiries and resolve complaints effectively.
- Schedule patient appointments accurately and efficiently.
- Maintain precise electronic medical records.
- Verify patient insurance information as needed.
- Perform daily clerical duties at the front desk.
Qualifications
- Strong data entry and computer skills.
- Excellent verbal and written communication abilities.
- Exceptional customer service orientation.
- Ability to thrive in a dynamic, fast-paced work environment.
- Ophthalmology experience is advantageous but not necessary.
- Willingness to work on weekdays and occasionally on Saturdays.
