Job Summary
This position entails delivering both technical and clinical assistance during various phases of implant procedures, including device activation and follow-up care. The role involves educating clinical personnel and aiding clients in resolving device issues. Furthermore, it requires working in tandem with sales and field teams to facilitate customer training, disseminate clinical information, and encourage the successful implementation of Inspire therapy.
Responsibilities
- Provide technical and clinical assistance throughout implant surgeries.
- Educate clinical staff on device activation and performance.
- Support customers in troubleshooting device-related problems.
- Collaborate with sales and field teams to enhance customer training programs.
- Share relevant clinical evidence to promote Inspire therapy adoption.
Qualifications
- Bachelor’s degree or an equivalent combination of education and experience.
- Minimum of two years of experience in clinical, healthcare, or medical device sectors.
- Strong clinical communication and collaboration skills.
- Proficient in Microsoft Office applications.
- Ability to troubleshoot effectively.
- Willingness to travel as required.
- Background in nursing, engineering, science, or technical education is preferred.
- Experience in operating rooms with implantable devices is advantageous.
