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service manager
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Operations Manager – Clinic Setting

Plano, Texas, 75074

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Full Time
Onsite
$65000 - $85000/yr
supports..pdf, .doc, .docx, or .txt file

Job Summary

This role involves overseeing clinic operations, financial management, key performance indicators (KPIs), and the performance of a substantial team comprising 25–50 professionals. In addition, the position demands providing support to families during the onboarding process and working closely with clinical and departmental leaders to ensure operations are maintained at high standards of quality, safety, and compliance.

Responsibilities

  • Manage day-to-day clinic operations and ensure efficient functioning.
  • Oversee budgeting and financial performance while tracking KPIs.
  • Lead and develop a team of healthcare professionals to ensure effective service delivery.
  • Facilitate onboarding processes to assist families smoothly integrating into the clinic.
  • Collaborate with clinic and department leaders to uphold operational standards.
  • Maintain compliance with safety protocols and regulatory requirements.

Qualifications

  • Minimum of six years of experience in managing large teams across multiple locations or districts.
  • High school diploma or GED required; a bachelor’s or master’s degree is preferred.
  • Strong communication skills and empathy are essential.
  • Demonstrated emotional intelligence and problem-solving abilities.
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supports..pdf, .doc, .docx, or .txt file