Job Summary
This role involves overseeing the leasing process, which includes managing inquiries from prospective tenants, conducting property tours, and guiding applicants through lease signing and move-in procedures. Additionally, it entails supporting marketing efforts and fostering resident retention while handling service issues and completing necessary leasing documentation. Coordination with maintenance staff to respond to resident requests is also a key aspect of this position.
Responsibilities
- Oversee and manage the leasing process from initial inquiries to move-ins.
- Conduct property tours for prospective tenants.
- Facilitate lease signing and accompany applicants through the leasing paperwork.
- Support marketing initiatives and enhance resident retention strategies.
- Address resident service concerns promptly and effectively.
- Coordinate with maintenance teams to fulfill resident requests.
Qualifications
- Associate degree or a comparable qualification.
- Six months to one year of relevant experience or training, or an equivalent mix of education and experience.
- Proficiency in Microsoft Office and property management software.
- Willingness to work a flexible schedule, including evening and weekend shifts as required.
