Job Summary
The Patient Service Specialist plays a crucial role in overseeing front office functions, which encompass patient admissions, appointment coordination, and the verification of insurance details. This position also involves offering administrative assistance to therapists and managing everyday financial activities such as balancing cash and processing deposits.
Responsibilities
- Oversee the patient intake process to ensure smooth admission.
- Manage appointment scheduling and coordinate therapist calendars.
- Conduct insurance verification to confirm patient coverage.
- Provide administrative support to therapists as needed.
- Handle daily financial operations, including cash balancing and deposits.
Qualifications
- High school diploma or GED required.
- Minimum of one year of experience in a relevant field.
- Proficient in insurance verification processes.
- Experience in a medical, dental, or customer service office setting is advantageous.
