Job Summary
The role focuses on the thorough registration and pre-registration of patients in both outpatient and emergency room environments. The individual will be responsible for accurately gathering necessary patient information and confirming insurance coverage.
Responsibilities
- Execute complete patient registration and pre-registration processes.
- Accurately collect and verify insurance details from patients.
- Engage in effective communication with patients, their families, medical staff, and insurers.
- Handle the collection of co-pays and deductibles as required.
- Offer additional registration assistance as needed.
Qualifications
- High school diploma or its equivalent is mandatory.
- A solid understanding of medical terminology is essential.
- A minimum of one year of relevant experience in a healthcare setting is required.
- Proficiency in hospital registration and support systems is necessary.
- Strong communication and customer service skills are a must.
- Demonstrated organizational capabilities and an ability to multitask.
- Ability to work effectively within a team environment.
