Job Summary
The role involves overseeing the processing of incoming Release of Information (ROI) requests and managing front desk duties related to patient inquiries. The specialist must maintain a high standard of accuracy in handling Protected Health Information (PHI) while complying with stringent HIPAA regulations and meeting specified turnaround times. This is an entry-level position designed for a quick learner who is reliable and can thrive in a dynamic work setting.
Responsibilities
- Manage and process incoming Release of Information (ROI) requests.
- Handle front desk operations and assist with patient inquiries.
- Ensure accurate processing of Protected Health Information (PHI) in compliance with HIPAA guidelines.
- Meet established turnaround time requirements for information requests.
- Uphold confidentiality standards and maintain a professional appearance.
- Follow both organizational and client-specific procedures effectively.
Qualifications
- Entry-level position; a willingness to learn quickly is essential.
- Dependability and a strong understanding of confidentiality are crucial.
- Ability to work efficiently in a fast-paced environment.
- Demonstrated capability to adhere to established procedures.
