Job Summary
The Personal Lines Account Manager acts as the main liaison for clients, efficiently handling inquiries, modifications to policies, and assessing coverage requirements. This role involves close interaction with insurance providers, meticulous review of renewal processes, and consistent engagement with clients to guarantee adequate coverage.
Responsibilities
- Serve as the primary point of contact for clients regarding their insurance needs.
- Manage client inquiries and facilitate policy changes as necessary.
- Communicate effectively with insurance carriers to ensure smooth processing.
- Review renewal documentation and advise clients accordingly.
- Maintain regular follow-up with clients to guarantee proper coverage levels.
Qualifications
- Must possess a Property and Casualty license in Tennessee.
- Previous experience in a high-volume call environment is required.
- Strong proficiency in Microsoft Office Suite.
- Ability to type a minimum of 45 words per minute.


