Job Summary
This role entails the assessment and organization of retail loan documentation, facilitating transaction processes, and maintaining comprehensive loan records. Additionally, the associate will oversee document imaging, respond to customer queries, and ensure adherence to relevant state and federal regulations.
Responsibilities
- Review and organize retail loan documentation.
- Process transactions related to loan services.
- Maintain and update loan records accurately.
- Manage document imaging efficiently.
- Respond to customer inquiries and provide assistance.
- Ensure compliance with state and federal regulations.
Qualifications
- Up to two years of experience in a loan servicing environment.
- Proficient computer skills, particularly in Microsoft Office applications.
- Strong communication skills and customer service aptitude.
- Able to meet deadlines and effectively prioritize tasks.
