Job Summary
The Patient Access Representative plays a crucial role in the front office by welcoming patients, arranging appointments, and overseeing patient accounts. This position also involves registration responsibilities and the collection of patient payments, all while ensuring a focus on quality service delivery.
Responsibilities
- Greet patients and assist them with their needs.
- Schedule and manage patient appointments.
- Oversee patient account management.
- Handle registration tasks efficiently.
- Collect payments from patients and maintain accurate financial records.
- Ensure a welcoming and quality-driven environment for all patients.
Qualifications
- High school diploma or GED required.
- Strong computer skills are essential.
- Excellent communication abilities are necessary.
- Organizational skills must be well developed.
- Experience with commercial health insurance, Medicaid, and Medicare is advantageous.
