Job Summary
The position focuses on spearheading centralized renewal operations, which includes managing the entire renewal lifecycle, maintaining pipeline visibility, and implementing standardized workflows for government technology solutions. The role also emphasizes the importance of team development, performance coaching, and fostering collaboration between Sales, Finance, and Legal departments to ensure effective revenue retention.
Responsibilities
- Lead and manage the comprehensive lifecycle of renewal operations.
- Ensure visibility of the renewal pipeline to facilitate strategic planning.
- Standardize workflows to optimize processes across government technology solutions.
- Develop and coach team members to enhance performance.
- Collaborate effectively with Sales, Finance, and Legal teams to maintain revenue streams.
Qualifications
- A minimum of 5 years’ experience in SaaS renewals, contract management, or revenue operations.
- At least 2 years of experience in a leadership capacity.
- Extensive knowledge of CRM systems such as Salesforce and CPQ (Configure, Price, Quote) tools.
- Strong analytical abilities complemented by exceptional commercial negotiation skills.
