Job Summary
The Senior Commercial & Business Services Specialist acts as the main liaison for sophisticated commercial deposit clients, overseeing the onboarding process and addressing their ongoing service requirements. This position is pivotal in guiding team members, spearheading initiatives aimed at enhancing processes, and executing fraud surveillance and risk management functions.
Responsibilities
- Serve as the primary contact for intricate commercial deposit clientele.
- Manage the onboarding of new accounts and provide continuous service support.
- Mentor and train junior associates to enhance their skills.
- Lead efforts in process optimization initiatives to improve operational efficiency.
- Conduct fraud monitoring and employ risk reduction strategies to protect client interests.
Qualifications
- A minimum of 3 years of experience in complex commercial banking systems and operations.
- Proficient in account maintenance and treasury service functions.
- A university degree is preferred to support the role’s demands.
- Strong analytical abilities coupled with a comprehensive understanding of regulatory compliance, including KYC and AML requirements.
