Cleveland, Ohio, 44103
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Job description
Job Summary
The Intake Specialist plays a crucial role in managing the intake process for new clients within the organization. This position is responsible for gathering essential information and ensuring a smooth transition for clients entering services.
Responsibilities
- Collect and verify necessary documentation from clients during the intake process.
- Conduct initial assessments to determine client needs and eligibility for services.
- Maintain accurate and thorough records in compliance with organizational policies.
- Provide information to clients about available services and support resources.
- Coordinate with other departments to facilitate client referrals and service initiation.
- Assist in the development of intake protocols to enhance client experience.
Qualifications
- Bachelor’s degree in social work, psychology, or a related field is preferred.
- Previous experience in an intake or administrative role is advantageous.
- Strong communication and interpersonal skills to effectively engage with clients.
- Ability to handle sensitive information with discretion and confidentiality.
- Proficient in using computer software and data management systems.
Location
Work Arrangement
On-site
Hunter International Recruiting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
