Washington, District of Columbia, 20004
Job description
**Job Title: Tier 1 Help Desk Support**
As a Tier 1 Help Desk Support specialist, you will be responsible for delivering assistance for government information systems, specifically focusing on Tableau and Salesforce. Your duties will involve managing user access, resolving end-user problems, and thoroughly documenting all interactions and requests in our ticketing system.
Candidates should hold a bachelor’s degree in computer science or a related discipline, coupled with a minimum of 2 years of experience in technical customer support. Strong analytical abilities are essential for this role, and applicants must be eligible to obtain a T4 Public Trust clearance.
STEMHUNTER is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
