**Job Title: Tier 1 Help Desk Support**
As a Tier 1 Help Desk Support specialist, you will be responsible for delivering assistance for government information systems, specifically focusing on Tableau and Salesforce. Your duties will involve managing user access, resolving end-user problems, and thoroughly documenting all interactions and requests in our ticketing system.
Candidates should hold a bachelor’s degree in computer science or a related discipline, coupled with a minimum of 2 years of experience in technical customer support. Strong analytical abilities are essential for this role, and applicants must be eligible to obtain a T4 Public Trust clearance.
General Dynamics Information Technology provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
