Job Summary
We are seeking a proficient IT Support Specialist II located in Brooklyn, New York, to deliver comprehensive technical support. This role requires the individual to manage workstations, operating systems, and applications, ensuring a smooth operational environment.
Responsibilities
- Provide administration and troubleshooting for various IT systems.
- Assist in managing local and network printer functionalities.
- Collaborate effectively with Systems Engineers, Network Engineers, and Cybersecurity personnel.
- Oversee the provision of technical support services for users.
Qualifications
- Proven experience in IT support roles, particularly with desktop environments.
- Strong knowledge of operating systems and applications.
- Familiarity with local and network printer management.
- Ability to coordinate with various engineering teams.
