Job Summary
This role is essential for managing patient accounts and insurance details while ensuring effective scheduling of appointments. The individual will play a crucial part in addressing patient needs to enhance the efficiency of healthcare providers and the utilization of treatment rooms.
Responsibilities
- Oversee patient accounts and maintain accurate insurance information.
- Schedule appointments efficiently to maximize provider time.
- Coordinate patient needs to ensure optimal treatment room usage.
- Welcome patients, explaining their benefits and financial options.
- Address and resolve patient concerns, communicating any service-related issues to the practice.
Qualifications
- At least one year of relevant work experience in a healthcare setting.
- High school diploma or equivalent educational background.
- Comprehensive understanding of insurance, benefits, and medical terminology.
- Experience with medical billing practices.
- Strong communication and customer service skills.
- Proficient in computer skills and organizational abilities.
- Previous experience in an OB/GYN office is advantageous.
