Job Summary
The primary objective of this role is to spearhead the strategy and ongoing enhancement of Seabourn’s digital guest experience throughout the phases of exploration, booking, and pre-cruise. The selected individual will leverage content, analytics, search methodologies, and experimental approaches to boost engagement and enhance commercial results.
Responsibilities
- Direct the web content operations and establish governance policies.
- Manage a team and agency partners effectively to ensure high-quality digital experiences.
- Collaborate with various business and technology stakeholders to support seamless digital interactions.
- Utilize analytics and experimentation to identify areas for improvement and engagement optimization.
Qualifications
- A bachelor’s degree in a relevant field is required.
- A minimum of seven years of progressive experience in web experience or a related area is essential.
- At least three years of experience in leading digital teams is necessary.
- Familiarity with enterprise content management and analytics platforms as well as optimization techniques is crucial.
- Experience with content operations and managing cross-functional digital projects is valuable.
