Job Summary
The IT Support Specialist plays a vital role in delivering daily technical assistance to both staff and students. This role includes addressing hardware and software challenges, overseeing technology inventory, configuring devices, and facilitating audio-visual requirements for various agency functions.
Responsibilities
- Provide daily technical support to staff and students.
- Troubleshoot and resolve hardware and software issues.
- Manage and maintain technology inventory.
- Configure devices as necessary.
- Support audio-visual needs during agency events.
Qualifications
- High school diploma with progress toward an IT-related certificate.
- Familiarity and proficiency with Microsoft and Google platforms.
- Ability to pass required background checks.
- Capable of performing physical tasks, such as lifting equipment.
