Job Summary
The role involves leading and expanding the inside sales and appointment-setting team by overseeing daily functions, workforce organization, and performance evaluation. The primary aim is to enhance revenue through coaching team members, streamlining lead management processes, and maintaining adherence to established sales standards.
Responsibilities
- Oversee the daily operations of the inside sales and appointment-setting team.
- Manage workforce planning and monitor performance metrics.
- Facilitate revenue growth by providing coaching and support to sales representatives.
- Optimize processes related to lead handling to improve efficiency.
- Ensure consistent application of sales standards across the team.
Qualifications
- Demonstrated experience in managing inside sales or telemarketing teams.
- Focus on performance outcomes and effective KPI management.
- Strong organizational abilities and attention to detail.
- Capability to document and standardize operational procedures.
- A proactive approach suitable for evolving, high-growth business environments.
