Job Summary
The Billing Analyst plays a crucial role in ensuring the accuracy of customer billing records, managing report processing, and performing calculations for billing adjustments within the CCS system. This position also involves coordinating service orders and working closely with various internal teams to rectify billing issues and address customer inquiries.
Responsibilities
- Maintain precise records of customer billing information.
- Process reports related to billing activities.
- Calculate necessary billing adjustments within the CCS framework.
- Coordinate service orders effectively.
- Collaborate with internal departments to resolve billing discrepancies.
- Respond to customer complaints regarding billing concerns.
Qualifications
- Minimum of 2 years of experience in a financial or billing role.
- Proficiency in Microsoft Excel is required.
- An associate degree in business or a related discipline is preferred.
- Strong analytical and problem-solving skills are essential.
