Job Summary
The role of the Administrative Assistant/Surgical Coordinator is essential for the smooth operation of surgical activities within the organization. This position entails providing administrative support while ensuring effective communication among patients, healthcare professionals, and surgical teams. The candidate will be responsible for coordinating surgical schedules, maintaining accurate records, and enhancing the overall patient experience.
Responsibilities
- Coordinate the scheduling of surgical procedures and appointments.
- Assist in managing patient communications and inquiries regarding surgery-related issues.
- Maintain and organize surgical documentation to ensure compliance with healthcare regulations.
- Collaborate with medical staff to facilitate the preparation for surgeries and ensure all necessary materials are available.
- Handle insurance verification, authorizations, and communicate with insurance companies as needed.
- Provide support in collecting patient information and maintaining electronic health records.
- Participate in team meetings and contribute to improving administrative processes.
Qualifications
- Proven experience in an administrative role within a healthcare or surgical environment.
- Strong organizational skills with the ability to multitask effectively.
- Excellent communication skills, both written and verbal, to interact with patients and staff.
- Familiarity with medical terminology and electronic health record systems.
- Ability to work under pressure and meet deadlines in a fast-paced environment.
- Attention to detail and a commitment to maintaining confidentiality.
