Job Summary
The role involves overseeing the check-in and check-out processes for patients, managing the entry of demographic and insurance details into the Electronic Medical Record (EMR) system, and ensuring the collection of any outstanding payments. The individual will be responsible for liaising with patients, insurance companies, and healthcare providers to uphold accurate records and secure necessary authorizations. Additional duties include organizing patient charts for future appointments and handling requests for medical records.
Responsibilities
- Facilitate patient check-in and check-out procedures.
- Input demographic and insurance data into the EMR system.
- Collect outstanding balances from patients.
- Coordinate with patients, insurers, and healthcare professionals to manage records and acquire authorizations.
- Prepare medical charts for upcoming appointments.
- Process requests for medical records efficiently.
Qualifications
- A high school diploma or equivalent (GED) is required.
- At least one year of experience in an administrative role within a medical office setting.
- Proficiency in utilizing EMR systems is essential.
- Experience in pain management, regenerative medicine, or orthopedics is highly preferred.

