Job Summary
The Field Service Technician at Ecolab plays a crucial role in delivering exceptional service to customers by ensuring the installation, maintenance, and troubleshooting of equipment. This position is based in Towson, Maryland, and requires onsite work to maintain a high standard of service in accordance with Ecolab Brand Standards.
Responsibilities
- Perform installations of equipment for customers in adherence to specified guidelines.
- Conduct regular maintenance checks to ensure functionality and longevity of equipment.
- Troubleshoot and resolve issues effectively to minimize downtime for clients.
- Manage and organize equipment and parts to ensure availability and readiness.
- Support the consistent and quality execution of customer service programs.
Qualifications
- Prior experience in field service or relevant technical roles is preferred.
- Strong problem-solving skills and ability to work independently.
- Familiarity with maintenance and installation procedures for equipment.
- Excellent customer service and communication skills.
