**Job Title: AI Conversation Specialist**
This position entails overseeing AI-driven discussions between healthcare representatives and insurance agents to guarantee precision and seamless communication. The specialist will assist in guiding AI interactions, step in manually when required, and record information related to insurance verification and prior authorizations. Applicants should have a high school diploma or GED and a minimum of 6 months of experience in customer service, preferably within a call center setting. Essential qualifications include strong data entry skills, proficiency in computer applications, and the capability to handle multiple systems concurrently while managing calls.
Aston Carter provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
