Job Summary
The Registrar plays a crucial role in enhancing patient care through the accurate verification of demographic and insurance details, along with managing patient scheduling and maintaining records. This position is centered around delivering outstanding customer service by guiding patients through the registration process, addressing financial responsibilities, and resolving insurance queries.
Responsibilities
- Verify and maintain patient demographic and insurance information.
- Manage patient scheduling and maintain accurate records.
- Assist patients with the registration process and their financial obligations.
- Respond to insurance-related questions and concerns from patients.
Qualifications
- 0-2 years of experience in a healthcare environment, particularly in areas such as patient registration or medical office scheduling.
- Preferred post-secondary education or training in medical office administration or healthcare administration.
