Job Summary
The Senior Patient Access Specialist serves as a key expert in patient intake, registration, and documentation processes. This role entails guiding and mentoring team members while managing various aspects of patient access. The specialist is integral in addressing escalated issues, performing workflow audits, and maintaining adherence to healthcare regulations.
Responsibilities
- Oversee patient intake and registration procedures.
- Ensure documentation is accurate and compliant with healthcare standards.
- Mentor and support junior staff members.
- Handle escalated patient access issues effectively.
- Conduct audits of workflows to ensure efficiency and compliance.
Qualifications
- A high school diploma or GED is required.
- At least two years of experience in patient access is mandatory.
- Strong understanding of healthcare administrative functions and regulatory guidelines.
