Job Summary
The Operations Specialist is responsible for delivering crucial operational and administrative assistance to guarantee the precise and efficient execution of banking processes, products, and services. This role also includes acting as a subject matter expert to support product innovation, system improvements, and employee education.
Responsibilities
- Provide operational support to ensure the accurate delivery of banking processes and services.
- Act as a subject matter expert during product development and system enhancements.
- Facilitate training sessions for employees regarding banking operations and systems.
- Conduct research and resolve any operational discrepancies while ensuring compliance with established bank policies and regulations.
Qualifications
- Strong knowledge and experience in core banking systems.
- Familiarity with bookkeeping practices and operational tasks such as wire transfers and ACH processing.
- Ability to analyze and resolve operational issues effectively.
- Understanding of banking compliance requirements and regulations.
