Job Summary
The Scheduling Coordinator plays a crucial role in overseeing patient flow, organizing appointments, and managing various administrative duties, including preparing charts and collecting payments. This position acts as the main liaison for patients and referring offices, promoting a professional and friendly atmosphere.
Responsibilities
- Oversee and facilitate patient flow within the office.
- Schedule appointments effectively to optimize patient and provider time.
- Prepare necessary patient charts in advance of appointments.
- Handle financial collections and manage billing inquiries.
- Serve as the primary point of contact for both patients and referring practices.
- Foster a welcoming environment through professional communication.
Qualifications
- A high school diploma or an equivalent qualification is required.
- At least one year of experience in customer service is essential.
- Familiarity with dental terminology is necessary.
- Basic office skills including typing and filing are required.
