Job Summary
This role is essential for managing the authorization process for specialty care and effectively coordinating patient referrals, ensuring that patients and their families receive guidance throughout their journey with external healthcare services. The position also involves the critical task of making sure that consultation records are returned to NEVHC providers, facilitating review and implementation of recommended follow-ups.
Responsibilities
- Obtain authorizations for specialty medical services.
- Coordinate patient referrals and support families in navigating care options.
- Ensure timely return of consultation records to NEVHC providers.
- Follow up on recommendations made during consultations.
Qualifications
- Completion of an accredited Medical Assistant education program is necessary.
- A high school diploma or GED is preferred.
- Current CPR certification is required.
- Strong communication, organizational, and computer skills are crucial.
- Fluency in English is necessary, along with the ability to complete NEVHC’s mandatory medical interpretation course; Spanish fluency is required for this course.
- Effective patient-care skills are essential.
