Job Summary
The role involves managing workforce services contracts and operations, ensuring adherence to contractual obligations, maintaining high performance standards, overseeing efficient financial management, and achieving exceptional customer satisfaction. This position also requires fostering the growth of regional and project directors, enhancing relationships with funders and the community, and driving business development through strategic initiatives.
Responsibilities
- Manage and ensure compliance of workforce services contracts and operations.
- Enhance performance, financial management, and customer satisfaction.
- Lead and mentor regional and project directors.
- Strengthen relationships with funders and the community.
- Support business growth via strategic planning and new business opportunities.
Qualifications
- Bachelor’s degree in business, marketing, communications, or a related discipline; a master’s degree is preferred.
- Minimum of ten years of experience in business development.
- Five years of leadership experience in client delivery and management.
- Demonstrated success in sales growth, relationship management, and operational leadership.
