Job Summary
The Patient Access Specialist plays a crucial role in overseeing the processes of patient intake, registration, and appointment scheduling. This position is also responsible for verifying insurance coverage and providing financial counseling to patients. Additionally, the Specialist will handle necessary documentation, address patient issues, and assist with tasks related to utilization review and health information management.
Responsibilities
- Manage the intake and registration processes for patients effectively.
- Schedule patient appointments while coordinating with other departments.
- Conduct insurance verifications and provide accurate financial counseling to patients.
- Coordinate documentation related to patient information and care.
- Address and resolve any patient concerns or inquiries promptly.
- Support tasks associated with utilization review and health information management.
Qualifications
- Completion of a high school diploma or GED is required.
- A minimum of one year of experience in patient access or a related field is necessary.
- Familiarity with the Epic Electronic Health Records (EHR) system is preferred.
