Job Summary
The role focuses on delivering outsourced IT support, cybersecurity solutions, and managing networks specifically tailored for small enterprises and non-profit organizations.
Responsibilities
- Deliver end-user technical support to ensure smooth operations.
- Perform regular maintenance on servers to enhance performance and security.
- Install and manage physical network infrastructure to support business needs.
Qualifications
- A minimum of three years’ experience in providing end-user support within a networked environment.
- Demonstrated troubleshooting abilities to effectively resolve technical issues.
- Proficient understanding of Windows operating systems, MS365, Google Workspace, and various network hardware components.
