Job Summary
This role entails overseeing the daily functions of a luxury apartment community, ensuring that property standards are met and that both resident and prospective resident services are provided effectively. This includes managing property tours, facilitating move-ins and renewals, addressing service inquiries, and resolving any issues that arise.
Responsibilities
- Administer daily operations at the luxury apartment community.
- Ensure property standards are upheld and quality service is delivered to residents and prospects.
- Conduct property tours and manage the move-in and renewal processes.
- Follow up on service requests and resolve resident issues promptly.
- Supervise staff and handle financial and vendor management.
- Oversee leasing operations and ensure compliance with relevant regulations.
- Plan and promote community marketing initiatives and events.
- Implement safety procedures and manage resident communication effectively.
Qualifications
- Minimum of two years in a management or supervisory role.
- 2–5 years of relevant experience in property management, leasing, administration, or customer service is desirable.
- A bachelor’s degree in business or a related discipline is preferred; however, equivalent experience in areas such as residential properties, marketing, website development, or business operations may be accepted in lieu of formal education.
