Job Summary
This role involves the design and construction of scalable backend systems along with AI-enhanced product experiences aimed at empowering agents to reason, access relevant context, and execute dependable actions. The position also requires participation in on-call rotations and collaboration with various teams to convert customer insights into technical enhancements.
Responsibilities
- Design and develop scalable backend systems that support AI functionality.
- Create AI-driven product experiences that improve agent performance.
- Engage in on-call duties to ensure system reliability.
- Work alongside cross-functional teams to integrate customer feedback into technical upgrades.
Qualifications
- 5-7 years of professional experience in software engineering.
- Strong background in backend systems and distributed application architecture.
- Expertise in Python programming.
- Practical experience deploying generative AI or agentic AI applications in production environments.
