Job Summary
The Secretary I – Intake/Scheduler (FGP) position is strategically placed within the Manhattan area, specifically in the Murray Hill neighborhood at 34th Street. This role is vital in ensuring the smooth operation of scheduling and intake procedures, primarily supporting healthcare services.
Responsibilities
- Manage and coordinate patient appointments, ensuring timely scheduling and follow-ups.
- Assist in processing intake forms and documentation for new patients.
- Maintain clear communication with healthcare providers and administrative staff to facilitate effective patient care.
- Utilize various systems and software to track appointments and patient information accurately.
- Provide courteous and professional support to patients and their families throughout the scheduling process.
- Handle phone inquiries and respond to questions regarding services and scheduling.
Qualifications
- High school diploma or equivalent; further education in administration or healthcare is a plus.
- Proven experience in a similar role or within a healthcare setting.
- Strong communication and interpersonal skills to work effectively with diverse individuals.
- Familiarity with medical terminology and office software, including scheduling tools.
- Ability to work in a fast-paced environment while maintaining attention to detail.
