Job Summary
The Sales and Service Expert plays a crucial role in enhancing membership growth and retention by engaging in proactive sales initiatives, generating leads, and providing outstanding guest interactions. This position focuses on delivering a superior member experience through facility upkeep and offering tailored assistance to help members achieve their fitness objectives.
Responsibilities
- Drive membership acquisition and retention through active sales and lead generation.
- Engage with guests to ensure exceptional service and support throughout their fitness journey.
- Maintain the facility to uphold a high standard of quality for members.
- Provide personalized guidance to members aiming for specific fitness goals.
Qualifications
- A high school diploma or GED is required; a bachelor’s degree is preferred.
- Must obtain CPR and AED certification within the first 60 days of employment.
- Prior experience in service sales or within the fitness industry is necessary.
