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Customer Accounts Manager
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Account Manager – Major Accounts

Philadelphia, Pennsylvania, 19107

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Full Time
Onsite
supports..pdf, .doc, .docx, or .txt file

Job Summary

The Account Manager plays a crucial role in overseeing billing, collections, and customer service for key accounts, including Global Casualty and ESIS. This position is designed to uphold precise financial documentation, negotiate reconciliations effectively, and supply detailed reports, all while ensuring adherence to corporate financial standards.

Responsibilities

  • Manage billing and collections processes for major accounts.
  • Oversee customer service initiatives ensuring high satisfaction levels.
  • Ensure accurate financial records are maintained.
  • Negotiate account reconciliations to resolve discrepancies.
  • Prepare and deliver departmental financial reports.
  • Maintain the integrity of corporate financial practices.

Qualifications

  • A bachelor’s degree is preferred, with a solid understanding of insurance and financial best practices.
  • Proficiency in Microsoft Office Suite, especially Excel.
  • Exceptional negotiation and communication abilities.
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